Legal Framework

1. Privacy Policy (Datenschutzerklärung)

At firstvectorworks (located at Pfälzer Str. 7, 50677 Köln, Germany), we treat your data with the meticulous care of a master tailor. This Privacy Policy outlines how we collect, process, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and German federal data protection laws (BDSG).

Data Collection & Processing

We collect personal information when you voluntarily submit inquiries via our contact forms (such as your name, email address, and project specifications). This information is processed strictly for the purpose of fulfilling your digital transformation and growth strategy requests.

Your Rights Under GDPR

You possess the right to access, rectify, or erase any personal data we hold concerning you. To exercise these rights, please contact our data protection team at [email protected].

2. Terms of Service

By engaging firstvectorworks for digital agency services, full-funnel growth strategies, or data analytics engineering, you agree to adhere to these Terms of Service. All creative works, technical blueprints, and custom software architectures remain the intellectual property of firstvectorworks until full project compensation is rendered.

Professional Liability

While we apply rigorous methodologies and industry best practices, digital marketing and transformation outcomes depend on dynamic market factors. firstvectorworks provides services with professional diligence but does not guarantee specific commercial revenue yields.

3. Cookie Policy

firstvectorworks utilizes essential cookies and local storage tokens (such as `firstvectorworks_cookies`) to remember your cookie consent preferences and ensure the smooth execution of our atelier interface. You can configure your browser to decline non-essential cookies at any time.

4. Refund & Cancellation Policy

Due to the bespoke, labor-intensive nature of digital transformation and custom full-funnel architecture, retainers and initial project deposits are generally non-refundable once the consultation and blueprint design phases have commenced. Cancellations must be submitted in writing to [email protected] at least 14 days prior to billing cycles.